Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you (personally or on behalf of an enterprise entity) and HAKT Technologies LLP ("HAKT Technologies", "we", "our", or "us"). These Terms govern your access to and use of our corporate website, digital demonstrations, AI chat assistant, and the authenticated Client Portal.

Order of Precedence: Where an enterprise client enters into an individually executed Master Services Agreement ("MSA"), Statement of Work ("SOW"), or custom Non-Disclosure Agreement ("NDA") with HAKT Technologies LLP, the specific commercial terms, deliverables, IP assignments, and milestone payment schedules of that signed contract shall take precedence over these general Terms to the extent of any explicit conflict.

HAKT Technologies LLP provides high-caliber digital engineering services, including bespoke software development, scalable SaaS architecture, custom CRM/ERP implementations, web applications, and AI-driven business automation.

• Project Scoping & Milestones: All engineering engagements proceed under an agreed Statement of Work outlining technical specifications, acceptance criteria, timeline projections, and phased delivery milestones.
• Change Management: Material modifications to architectural blueprints, user stories, or third-party integration parameters after SOW execution require a mutually signed Change Order detailing timeline adjustments and additional engineering fees.
• Advisory Nature of Scoping Estimates: Any budget indications, timelines, or architectural recommendations provided on our website or via our AI chat assistant are illustrative only and do not constitute a formal commercial quote until confirmed in an official SOW.

HAKT Technologies LLP showcases proprietary core platforms (including HAKT ERP, HAKT CRM, HAKT HRMS, and HAKT POS) on this website to illustrate our platform engineering capabilities:

• Demo & Demonstration Usage: Access to product showcases, interactive previews, or sandbox environments is granted strictly on a temporary, revocable, non-exclusive demonstration basis for evaluation purposes only.
• No Transfer of Platform Assets: Accessing a product demo or requesting an enterprise demonstration conveys no license, right of source-code inspection, or ownership of the underlying proprietary platform engines.
• Commercial Licensing: Deployment of any HAKT product for production operational use requires execution of a dedicated Enterprise Software License or Managed Hosting Agreement.

We maintain an unequivocal, industry-standard bifurcation of Intellectual Property ("IP") to protect both client rights and HAKT's architectural foundation:

Access to our authenticated Client Portal (/portal) is restricted to provisioned enterprise client personnel:

• Credential Confidentiality: You are responsible for maintaining the secrecy of authentication tokens and passwords. You must notify HAKT immediately at hakttechnologies@gmail.com upon suspecting any unauthorized account access.
• Prohibited Activities: In accessing our website, APIs, AI chat interface, or Client Portal, you strictly agree not to: (a) reverse-engineer, decompile, or disassemble any platform codebase; (b) conduct automated vulnerability probing, fuzzing, or stress-testing without prior written authorization; (c) transmit malicious payloads, viruses, or spyware; or (d) scrape data or portal assets using automated headless tools.
• Suspension Rights: HAKT Technologies LLP reserves the right to immediately suspend or terminate portal access for any user account exhibiting malicious, abusive, or unauthorized behavior.

Commercial transactions and milestone remittances adhere to the following governance:

• Payment Window: Unless a customized schedule is mandated in an executed SOW, all official invoices issued by HAKT Technologies LLP are payable within fifteen (15) calendar days of invoice dispatch.
• Milestone Acceptance: Deliverables submitted for milestone review shall be deemed accepted if no written defect notification is received within ten (10) business days of delivery.
• Taxes & Statutory Levies: All professional fees are quoted exclusive of applicable statutory taxes (such as Goods and Services Tax [GST], Value Added Tax [VAT], or cross-border withholding). The client remains liable for all statutory taxes leviable by the relevant fiscal authority.
• Late Remittances & Suspension: Overdue invoices incur late interest at the rate of 1.5% per month (or the maximum permitted by statutory law).HAKT Technologies LLP reserves the right to suspend active staging environments, portal access, and engineering sprints should invoices remain overdue beyond thirty (30) days.

Both parties agree that any proprietary information, business logic, customer databases, technical architectures, financial records, or system access credentials exchanged during project discovery or execution shall constitute "Confidential Information."

Neither party shall disclose Confidential Information to any third party without prior written authorization, except to authorized employees, sub-processors, and legal counsel operating under equivalent non-disclosure duties. This duty of confidentiality survives termination of any engagement for a duration of three (3) years.

Our core asset is our specialized engineering, architectural, and design collective. During any active commercial engagement and for a period of twelve (12) months following the completion or termination of such engagement, the client agrees not to directly or indirectly solicit, recruit, or hire any engineer, architect, or technical employee of HAKT Technologies LLP who was actively assigned to the client's project, without our prior written consent.

We stand behind the engineering excellence of our custom deliverables while maintaining clear remedy boundaries:

• Defect Remedy Period: For custom bespoke software delivered pursuant to an SOW, HAKT Technologies LLP provides a warranty period of thirty (30) calendar days from milestone acceptance, during which we shall promptly remediate reproducible bugs or non-conformities with agreed specifications at no additional cost.
• Warranty Exclusions: This warranty does not cover: (a) defects arising from modifications made by client or third-party developers; (b) breaking changes in external third-party APIs, SDKs, or operating system environments; or (c) hosting infrastructure misconfigurations outside HAKT's control.
• Website & Demo Disclaimer: This corporate website, interactive AI chat responses, and product demonstration sandboxes are provided on an "AS IS" and "AS AVAILABLE" basis without express or implied warranties of merchantability, fitness for a particular purpose, or uninterrupted uptime.

To the maximum extent permitted by applicable law, neither party shall be liable to the other for any indirect, incidental, punitive, exemplary, special, or consequential damages (including loss of anticipated profits, business interruption, loss of goodwill, or data corruption), regardless of whether advised of the possibility of such damages.

Liability Cap: The aggregate cumulative liability of HAKT Technologies LLP arising out of or related to these Terms, the public website, or any Statement of Work shall be strictly capped at the total professional fees actually remitted by the client to HAKT under the specific SOW in question during the three (3) months immediately preceding the event giving rise to the claim.

The client agrees to defend, indemnify, and hold harmless HAKT Technologies LLP, its partners, and engineering staff from and against any third-party claims, liabilities, damages, or costs (including reasonable legal fees) arising out of: (a) client-supplied content, proprietary datasets, or software specifications that infringe third-party patents or copyrights; (b) breach of the Client Portal Acceptable Use Policy; or (c) violation of applicable regional laws.

These Terms, and all commercial engagements arising hereunder, shall be governed by, construed, and enforced in accordance with the substantive laws of India., without regard to principles of conflicts of law.

• Exclusive Jurisdiction: Any dispute, controversy, or legal claim that cannot be resolved amicably through good-faith executive mediation within thirty (30) days shall be submitted to the exclusive jurisdiction of the competent courts of Kaithapoyil, Puduppady, Kozhikode, Kerala, India..
• Official Legal Notices: Formal legal notices must be transmitted in writing to our registered corporate seat (Kaithapoyil, Puduppady, Kozhikode, Kerala, India.) with a simultaneous electronic copy dispatched to hakttechnologies@gmail.com or via our Contact Page.